Job Summary:
Respond to customer inquiries and resolve issues or complaints.
Essential Functions- Customer service
- Order Entry
- Process manual orders
- Process manual Purchase Orders to be sent to vendor for placement
- Process Order Hold
- Process Order Fulfillment
- Process Internal Data Sets
Competencies:- Communication skills.
- Customer service skills.
- Organizational skills and attention to detail.
- Time management skills with a proven ability to meet deadlines.
- Proficient with Microsoft Office Suite or related software.
- Word processing
- Basic Excel functions
